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FAQ
How do I make a reservation?
To make a reservation, simply visit our website and navigate to the "Book Now" section. Choose your desired date, time, and boat, then follow the prompts to complete your reservation. If you have any questions or need assistance, feel free to contact our team.
Is a boating license required?
In accordance with local regulations, a boating license is required to operate certain vessels. However, for smaller boats, no license is necessary. Our team will provide you with all the necessary information and guidance before your rental to ensure a safe and enjoyable experience on the water.
What safety measures are in place?
Safety is our top priority. All of our boats undergo regular maintenance and safety inspections to ensure they meet the highest standards. We also provide safety instructions and equipment for all renters, and our experienced team is always on hand to offer assistance and guidance.
Can I cancel or modify my reservation?
To cancel or modify your reservation, please contact us as soon as possible.
Our team will be happy to assist you and provide guidance on the cancelation or modification process.
What should I bring on the boat?
We recommend bringing sunscreen, sunglasses, a hat, a towel and any personal items you may need for your day on the water. Additionally, you may want to bring snacks and beverages, although some boats may have onboard amenities available.
Are pets allowed on the boats?
Yes, pets are allowed on our boats. Please inform us in advance if you plan to bring a pet so we can accommodate your needs accordingly.
Do you offer guided tours or captain services?
Yes, we offer guided tours and captain services for those who prefer to sit back and relax while someone else takes the helm. Please contact us for more information and pricing on our guided tours and captain services.
Do I get my money back after cancelation?
For cancellations made up to 30 days before the date of the reservation, a full refund (100%) is made. For cancellations made up to 10 days before, 70% of the total amount is refunded. Cancellations made within a shorter period of time may not be refunded, as the date is reserved exclusively for you.
Whats happens under dangerous weather conditions?
Safety is always our priority. In case of severe weather and especially when the wind intensity exceeds 4 Beaufort and there is a no-sailing order, the excursion will be canceled by us and a full refund (100%) will be made or the reservation will be transferred to another available date, upon agreement.
Still have a question? If you have any
additional questions or need further
assistance, don't hesitate to contact us.
Our team is here to help!
